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This form lets you notify us if you've recently lost someone close to you who banked with us.
Once filled out, we'll stop any further letters, emails or texts. It might take up to six weeks for everything to stop fully. We will also freeze any sole current or savings accounts and credit cards.
Keep in mind this will stop any incoming and outgoing payments, like bills and Direct Debits. If you have any concerns regarding payments in or out of the account, you can call us.
This form is for people who aren't ready to speak to one of our bereavement advisers over the phone or in branch. You should only fill out this form if:
Otherwise, we recommend you call us, so that we can advise next steps or schedule a visit to your local branch.
You can contact us on 0800 028 1057.
If you are calling from abroad, you can call us on +44 (0) 113 366 0145.
Lines are open 8am-8pm, seven days a week.
Please make sure you have your details and their account details to hand. Once you've completed the form it will be sent to our bereavement team. Keep in mind this only starts the process. To continue it we'll still need you to call us or visit one of our branches at some point in the future.
Your information will be held by Halifax, as part of Lloyds Banking Group to help us manage the bereavement notification. Our Privacy Statement can be found at www.lloydsbankinggroup.com/privacy/, this outlines how your personal information will be used.
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