If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Ways to apply

You'll need the following to start your application:

  • Your address details for the last 3 years
  • Your employment and income details for the last 18 months
  • outstanding financial commitments.

Apply over the phone

To talk to a mortgage adviser and apply over the phone:

Call us on 0345 850 3705.

Lines are open Monday - Friday 8am to 8pm and Saturdays 9am to 4pm. We're closed on Sundays and Bank Holidays.

 

Apply in branch

To talk to a mortgage adviser and apply in branch you'll need to book an appointment beforehand.

You can either pop in to branch to make the appointment or you can book an appointment online and we'll call you back to confirm a day and time.

 

Book an appointment online

You could lose your property if you don't keep up your mortgage repayments