Explore your statement
Having your transactions available online makes it easy to stay organised and get a clear picture of your balance.
Simply select 'view statement' on the relevant account from your homepage to see your current balance, available funds and transaction history
With just a click or tap on a transaction, you can see where, how and when it was made. You can also see pending card transactions and paid-in cheques being processed, or search for a transaction from several years ago.
You can also view, download and print copies of your statement in PDF format from your Digital Inbox at any time.
View more details
It’s all too easy to forget what you spent and where. To help you remember, tap or click on any transaction to see useful information such as the type of shop, location and how you made the payment.
We’ll also explain, in plain English, what each transaction means.
And if you still don’t recognise the transaction, or need more support, just select ‘I need more help to identify a transaction’.
Get a clearer picture of your balance
Life is full of surprises, but how much is coming out of your account shouldn’t be one of them.
To keep on top of things, regularly use ‘View pending transactions’ to reveal any paid-in cheques being processed and recent card transactions that haven’t yet been taken from your account balance. Pending transactions will also show some contactless transactions, although most contactless transactions will appear directly on your statement within a few days.
Select ‘View Upcoming Payments’ to see details of Direct Debits, standing orders and future payments due soon.
Do even more
Search your transaction history
If you’re looking for a particular transaction, save yourself time by using the handy search tool to find any transaction over a 3 month period. You can search by date, description, or the type of transaction.
Get copies of your statement
You can view, download and print a copy of your statement from January 2018 onwards in PDF format from your Digital Inbox which you can access by going to the 'Account Overview' page.
You can also order a copy of your statement by post, by using the 'Statement options' dropdown menu.