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How to apply for a loan repayment holiday
A repayment holiday gives you a break from paying your monthly loan repayment. You can apply for up to two repayment holidays of one month in a rolling 12-month period, depending on approval.
You can do this online as long as you
- Have made at least one repayment and have a direct debit in place.
- Are up to date with your loan repayments.
- Have 30 days or more remaining on your loan term.
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- Log in and select the loan account you want to pay. Select more actions.
- Select Repayment Holiday, which will display if you are able to take a payment holiday.
- If you are able to take a payment holiday, select Apply for a Repayment Holiday.
If you want the repayment holiday to apply to your next payment, apply online at least five working days before it is due.
- Log in and select the loan account you want to pay. Then select the three-dot menu.
- Select Repayment Holiday, which will display if you are able to take a payment holiday.
- If you are able to take a payment holiday, select Apply for a Repayment Holiday.
If you want the repayment holiday to apply to your next payment, apply online at least five working days before it is due.
Get set up online
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If you're not registered for Online Banking, you can still request a repayment holiday. You can do this by calling us.
If you want the repayment holiday to apply to your next payment, apply online at least five working days before.
Pay from another bank's current account just like you would pay a bill or a person. To set up a new payee and complete a payment, you'll need the following details:
- Account number: 90000468
- Sort code: 77-77-90
- Reference number: This is your 12-digit loan account number.
You can find your loan account number in your online banking or in any letters about your loan that you've received from us.
It’s best to check your payment limits with your bank before making any large payments.
Find out more about payment limits.
Worried about your repayments?
We’re here to talk about your money worries and help you find practical ways to deal with them.
The sooner you let us know there’s an issue, the easier it will be for us to deal with it together.