Scams come in all shapes and sizes, from dodgy emails to fake sites. And they keep changing to try and trick you. Stay one step ahead by learning about the latest scams.
People are using the coronavirus outbreak as an opportunity to try new scams by email, call and text.
One email has a PDF document with up-to-date advice on the outbreak. This is likely to be a scam.
The document could contain a computer virus to infect your device. This will then try to steal your personal or payment details.
Find out more about scam messages.
Coronavirus scams even use online marketplaces such as Facebook to sell goods like face masks and hand sanitisers that don’t exist.
Before you buy anything online it’s best to do some research and check buyer reviews to make sure a seller is genuine. And always pay by card - that way you protect your cash.
Find out more about buying from online shops.
There’s been an increase in DVLA scams online.
The most popular scam is by text message. It will tell you that you’re owed a refund and ask you to click on a link. The link will take you to a page which asks for personal or account details.
This is likely to be a scam to try and steal your details.
Fraudsters are using social media posts to send fake links to viral videos. These will appear as shared posts on popular places like Facebook. This is a bait and switch scam. The link goes to a fake site with a video. But a pop-up will ask you to update your video player with a download. The download will infect your device with a virus to steal personal and banking details. It will also send the fake post to your friends to try and scam them too.
You might see a free voucher offer on Facebook from Morrisons or Tesco. It looks real and says it's for 'Today only'. But it's a scam. The link takes you to a fake website to fill in a survey. Then to get the voucher you have to click on another fake link and share your personal details. There are no vouchers. And your details could be used to try and defraud you at a later date.
You may see fake PayPal social media posts that ask you to enter a prize draw. These will appear as promoted or shared posts on popular places like Facebook. They will ask you to follow a link to log on. This is a scam. The link will lead to a fake site to try and steal your personal details.
You may get an email that looks like it comes from Apple. It will tell you that your card has been used to order something. The subject of the email could be either ‘Receipt ID’, ‘Receipt Order’ or ‘Payment Statement’. This is a scam. The email is fake and will try to get you to follow a link or attachment to cancel the order. The scam will try to steal your personal and banking details.
Fraudsters are sending texts which look like they’re from Apple. It will tell you that your account has been locked and to click on a link to unlock it. This is a scam. The link takes you to a fake page to try and steal your personal or banking details.
You could get an email that looks like it's from British Gas. It will say that your latest payment by direct debit didn't go through and your gas supply could be cut off. They want you to click on a link to check and update your payment details. This is a scam. The link is to a fake site to try and get your personal or payment details.
Fraudsters are sending fake emails that include a Google calendar invite. The subject of the event is in Russian and has a link to a video call. This is a scam. The link is there to try and steal your personal or banking details, or to infect your device. Your spam filter should pick this scam up. But to help protect yourself, you can follow these steps:
Fraudsters are using emails that look like they come from PayPal. The most common message will tell you that there’s a ‘problem with your account’. It will include a link to follow to sort the problem out. This is a scam. The link will take you to a fake PayPal site to try and steal your personal or banking details, or to infect your device with a virus.
Another fake PayPal email will tell you that ‘you’re a prize winner’. But to collect your prize you must pay a small handling fee. This is also a scam.
You could get an email or a text that looks like it's from Royal Mail. It will say that they couldn't deliver a parcel and will give a tracking number. They want you to click on a link to confirm the parcel or pay a fee. This is a scam. The link is to a fake site to try and get your personal or payment details.