Can we save you a trip? There are lots of ways to stay on top of your money that don’t involve going to a branch:
Mobile Banking app or Online Banking- to stay on top of payments, you can manage direct debits and standing orders, pay a bill or person and even pay in a cheque on our app (up to £1,000 per cheque and £2,000 in total per day).
Check your balance - you can check your balance online, by phoning telephone banking and using our automated service or at an ATM.
You can also do your everyday banking at your local Post Office. You can check your balance, make withdrawals and pay cash or cheques into your current account at Post Office counters. Make sure you check their website for up-to-date information about opening hours.
Use the SignVideo service
If you're a user of British Sign Language (BSL) the SignVideo service gives you access to an online interpreter enabling you to communicate with us using sign language.
Write to us
Write to us at Halifax, PO Box 548, Leeds, LS1 1WU. For security reasons we can't respond to any queries about Online Banking by post. If you're having problems accessing Online Banking visit Online Banking help to get support and find out how to get in touch.
We’re really pleased that you’ve had a great experience with Halifax. If you'd like to tell us about it, please use this form. We will not contact you, however, we will pass your feedback on to the right team.