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Bereavement Notification Form
This form lets you notify us if you've recently lost someone close to you who banked with us.
Once filled out, we'll stop any further letters, emails or texts. It might take up to six weeks for everything to stop fully. We will also freeze any sole current or savings accounts and credit cards.
Keep in mind this will stop any incoming and outgoing payments, like bills and Direct Debits. If you have any concerns regarding payments in or out of the account, you can call us.
Who should fill out this form?
This form is for those who aren't ready to speak to one of our bereavement advisers over the phone or in branch. You should only fill out this form if:
- you're the next of kin, executor or administrator of the estate.
- you know the account details of the person who has died.
- you understand that you'll have to speak to us over the phone or in branch at some point in the future to continue the process.
Otherwise, we recommend you call us, so that we can advise next steps or schedule a visit to your local branch.
You can contact us on 0800 015 0012.
If you are calling from abroad, you can call us on +44(0)173 326 1630.
Lines are open 8am to 6pm, 7 days a week.
Filling out the form
Please make sure you have your details and their account details to hand. Once you've completed the form it will be sent to our bereavement team. As this is only the first step of the process, we’ll still need you to speak to us at a later date to continue the registration, or you can fill out our online registration form once you have evidence of death to complete the process.
Your information will be held by Halifax, as part of Lloyds Banking Group to help us manage the bereavement notification. Our Privacy Statement can be found at www.lloydsbankinggroup.com/privacy.html, this outlines how your personal information will be used.
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