The Halifax brand is changing to Lloyds

If you don’t currently use online or mobile banking, you can start using the Lloyds app now to see your existing Halifax accounts. Once you’ve downloaded it, you can set it up using your Halifax account details.

Your Halifax accounts are there waiting for you.

Scan the QR code to get started

More on the change

 

The Halifax brand is changing to Lloyds

If you don’t currently use online or mobile banking, you can start using the Lloyds app now to see your existing Halifax accounts. Once you’ve downloaded it, you can set it up using your Halifax account details.

Your Halifax accounts are there waiting for you.

Download the Lloyds app

More on the change

Already use the Halifax app?

Over the next few months, we'll be in touch to move you to the Lloyds app and online banking as we'll be closing these for Halifax. They work in a similar way, so should feel familiar and just as easy to use.

Applying for a new product?

You will no longer be able to apply for some Halifax products once you move across to the Lloyds app, but there's plenty for you to discover with Lloyds.

We'll never ask you to share details with us by phone, email, text, link or QR code. If you receive a request like this, it's a scam.

Protecting yourself from fraud

App guides

If you need support with your Halifax app today, explore our app guides to discover how it can help you take control of your money and keep it safe.

App security

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

App notifications

Control notifications that help you manage your money. Get notified of how much you're spending or when your balance is low.

Manage notifications

Biometrics

Biometrics uses your fingerprint or face recognition to make signing in faster and more secure.

More about app biometrics

How does our app compare to online banking?

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Mobile banking app

Online banking

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Mobile banking app

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Online banking

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Look what you can do

Mobile banking app

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Online banking

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Look what you can do

Mobile banking app

small tick

Online banking

small tick

Look what you can do

Mobile banking app

small tick

Online banking

small tick

Look what you can do

Mobile banking app

small tick

Online banking

small tick

Look what you can do

Mobile banking app

small tick

Online banking

red cross

Look what you can do

Mobile banking app

small tick

Online banking

small tick

Look what you can do

Mobile banking app

small tick

Online banking

red cross

Let’s take a closer look

  • To use our app, you'll need:

    • a device running a recent version of iOS or Android - at least iOS 16 or Android 10
    • Wi-Fi or data on your phone
    • an Apple App Store or Google Play account
    • an up-to-date phone number registered with us.

    Add or update your phone number

  • Yes. You can download and register our app on up to 10 Apple iOS and Android devices. Each device must be registered for you to log in. On other mobile devices, including BlackBerry and Windows, you can access online banking through your phone's internet browser.

  • Reset our app through the app settings on your existing device to de-register it. Then just download our app on your new device and follow the steps to register it. You'll need a device running iOS or Android - check the App Store or Google Play for more details. 

  • If you're using the same mobile phone and just changing your number, you can carry on using our app as before.

    Make sure you update your mobile number in 'Change your contact details' or on the desktop site. We'll need this for security authentication purposes, such as when you register a new device or if we ever need to contact you about suspicious transactions on your account. For your security reasons, you may not be able to use your new number straightaway.

    If you're changing your mobile phone or tablet, just download our app and install it again, then follow the steps to register your new device. Our app works on most Apple iOS and Android devices. Don't forget to de-register your old mobile or tablet, which you can do in 'Settings, Reset Mobile Banking' within our app, if you're no longer using it. 

  • If you phone is lost or stolen, call us so we can block anyone from using it to access your accounts.

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Move your money, manage your card or change your details. When it suits you.

What you can do online