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Travel services

What you need to know before you go or if you need help overseas.

Travel services

What you need to know before you go or if you need help overseas.

Get sorted before you go

Travel hub

Find all of our travel services in one hub in our app.

  • Order travel money.
  • Turn on Travel Ready.
  • Set savings goals to pay for your trip.
  • Get help when you’re abroad – and more.

Find it under ‘Travel’ from your bank account menu.

Order travel money

Need some cash for your holiday? If you have a Halifax bank account or savings account, you can get:

  • easy ordering in the app or online
  • next-working-day delivery. Delivery is free on orders over £500
  • instant euro and US dollars in a branch.

More about travel money

Sign in and order

Travel Ready

Wave goodbye to debit card fees. For £7 a week, you won't pay our foreign exchange fees if you use your debit card abroad.

Turn it on in our app.

 

Switch it on

Travel products and perks

No need to call!

You don't have to tell us when you're going abroad.  Our fraud and security systems are always on the lookout for suspicious activity on your accounts. This means you can relax when you are away, making going abroad stress free. Be aware that our fraud and security systems may still stop payments you are making while abroad if they suspect they may be fraudulent.

What to do before you go

Use your cards outside the UK

No fees from us if you have our Ultimate Reward Current Account.

Check the costs for other accounts before you travel.

Use your card abroad

Travel insurance

If you have an Ultimate Reward Current Account, worldwide travel insurance is included.

You don't need to let us know before you travel, but it's worth checking the cover before you do.

Travel insurance details

World Elite Mastercard

Earn cashback on eligible card purchases plus additional travel benefits. A monthly fee applies.

World Elite Mastercard

Clarity credit card

A credit card you can use at home and overseas. One interest rate on everything.

Clarity credit card

Upgrade your bank account

Upgrade to an Ultimate Reward Current Account. No fees from us when you use your debit card abroad. A monthly fee applies.

Discover the benefits

Get help abroad

 

Travel insurance claims

If you have an Ultimate Reward Current Account, you don't need to call to make a claim. You can do this in our app or Online Banking.

Make a claim
 
A smartphone showing messages in our app.

Message us online

Get help and support without calling. Sign in to your app or Online Banking to get in touch.

How to message us

Lost or stolen card

You can let us know in our app and we'll block your card right away.

Report your card

Forgotten PIN

If you've forgotten your PIN or blocked it, you can view it at the touch of a button.
View your PIN

Declined payment

You can find out why a payment's been declined, without needing to call us.
Check declined payments