Your Credit Score
Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
Everyday banking
Online services & more
Everyday banking
Everyday banking
Mobile Banking app
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Payments & transfers
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Help & security
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Help & security
Help & security
Managing your money
Difficult times
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Borrowing
Cards, loans & car finance
Borrowing
Borrowing
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Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
Mortgages
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Mortgages
Mortgages
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Mortgage support
Worried about paying your mortgage? We have various ways that we can help you.
Savings
Accounts & ISAs
Investing
Pensions & investments
Investing
Investing
ETF Quicklist
Investing
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Investing
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Already investing with us?
Start your investment journey with free regular investing and our ETF Quicklist.
Insurance
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Insurance
View all insurance products
Insurance
Insurance
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Support for existing customers
Would your family manage financially without you? Get cover they can count on.
Going abroad soon? You no longer need to tell us
You no longer have to tell us when you are travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on your accounts meaning you can relax when you are away making going abroad stress free.
Have an enjoyable trip!
Report your card as lost or stolen
If you're registered for Online Banking you can report your lost or stolen card online.
Report it using Online Banking
Or you can call us on 0800 0 15 15 15 (Lines open 24 hours a day 7 days a week). If you're calling from abroad you can call us on +44 (0) 113 242 8196.
Useful numbers
If you're having difficulty using your cards abroad, call us on:
(Lines open 8am - 8pm, seven days a week).
Not all Telephone Banking services are available 24 hours a day, seven days a week.
To make a travel insurance claim, call us on +44 (0)345 124 1400.
(Lines open Mon-Sat 8am-8pm, Sun 9am-5pm).
Costs of using your cards outside the UK
Compare card usage costs and see what the costs of using your credit card or debit card outside the UK are.
Other travel services