The current lockdown means our branch opening hours have changed. Please check our branch locator if you need to visit for the latest information.
The safest way to bank with us right now is from home either using our app or through Online Banking.
You no longer have to tell us when you are travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on your accounts meaning you can relax when you are away making going abroad stress free.
Have an enjoyable trip!
If you're registered for Online Banking you can report your lost or stolen card online.
Report it using Online Banking
Or you can call us on 0800 0 15 15 15 (Lines open 24 hours a day 7 days a week). If you're calling from abroad you can call us on +44 (0) 113 242 8196.
If you're having difficulty using your cards abroad, call us on:
(Lines open 7am - 11pm, seven days a week).
To make a travel insurance claim, call us on 0345 307 3801.
(Lines open Mon-Sat 8am-8pm, Sun 9am-5pm).
Compare card usage costs and see what the costs of using your credit card or debit card outside the UK are.