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At Halifax, we want to make sure we do all we can to champion every type of person. We work hard to provide a fully inclusive environment for our customers and colleagues, and we will act if we feel something is wrong.
We have and will take action against discrimination and violent or offensive behaviour, whether racist, sexist, homophobic, transphobic, ageist or ableist, regardless of whether this happens in our branches, offices, over the phone or online on our social media channels. Such action may include referral to the police, being removed from premises, having calls terminated or in closure of an account.
We are committed to creating a safe environment for colleagues and customers and will strive to do the right thing for the communities we serve.