Who we are at Halifax

Online Banking at your fingertips

Managing your money through Online Banking is quick and secure - and it only takes a few simple steps to register. You can do things like pay people, check your balance and manage bills, standing orders and direct debits.

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Arranged overdraft cost calculator

Use our arranged overdraft cost calculator to help you work out how much your anticipated arranged overdraft borrowing will cost over different periods of time.

Calculate costCalculate cost of anticipated arranged overdraft

Mortgage Calculator

Whether you're a first time buyer, moving home, or looking to remortgage – our mortgage tools and calculators can help you get started.

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Refinance your car

Have a car on finance? See if you could save by switching to the Halifax.

Refinance your carHave a car on finance? See if you could save by switching to the Halifax.

Support with the cost of living

As living costs rise, keeping on top of your money might be worrying. We can help you manage your payments and provide some useful tips and tools.

Cost of living support

Get your home insurance in minutes

Time to renew? Get a quote in minutes with Home Insurance Select.

  • 10% cheaper when you get your quote and buy online.
  • Pay monthly at no extra cost.
Start your quoteGet a quote for Home insurance

Money Smart

A Spending and Savings Account for 11-15 year olds, with parental oversight.

Find out moreView details about Spending and Savings Account for 11-15 year olds

Credit Cards

Check your eligibility before you apply. It only takes a few minutes and won't affect your credit score.

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Supporting Ukraine

Independent service quality survey results (GB)

Personal current accounts

Published August 2022

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

 

Overall service quality

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Ranking

Independent overall service quality survey results for 1st equal place Starling Bank 81%
Independent overall service quality survey results for 1st equal place Monzo 81%
Independent overall service quality survey results for 3rd place first direct 78%
Independent overall service quality survey results for 4th place Metro Bank 72%
Independent overall service quality survey results for 5th place Nationwide 68%
Independent overall service quality survey results for 6th equal place Halifax 64%

View the full set of results

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.

Independent service quality survey results (NI)

Personal current accounts

Published August 2022

As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 11 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

 

Overall service quality

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Ranking

Independent overall service quality survey results for 1st place Starling Bank 81%
Independent overall service quality survey results for 2nd place Monzo 80%
Independent overall service quality survey results for 3rd place Nationwide 71%
Independent overall service quality survey results for 4th place HSBC UK 69%
Independent overall service quality survey results for 5th equal place Barclays 65%
Independent overall service quality survey results for 7th place Halifax 62%

View the full set of results

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.