View your card details

You can do this in our app

  • Use our app to view your credit or debit card details.
  • Buy things online or over the phone even if you don't have your card to hand.
  • It's safe and secure. You can only view your card when you've securely logged in.

For new accounts you can start using this feature as soon as the application process is complete.

Your card details are stored safely within our app and can only be accessed once you've logged in securely.

View card details guide

How to do it

Let us show you step by step.

  1. Sign in to our app. Then select Manage card on the bottom right of the app.
  2. Select View card details from the list.
  3. Choose the card you want to view then select View card details again. This will display your 16 digit card number. You can only view details of active cards.
  4. You can copy your card number by selecting Tap to copy and pasting it into the checkout you’re using. Select  Hide card number to hide it once you’re done.
  5. Select Show security code to see your 3 digit code. This can be used to make a purchase online or over the phone. Select  Hide security code to hide your 3 digit code from view.
  6. That's it. You can go into the app anytime and view your card details.

Get set up now

Mobile Banking app

Join our 6 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to our Virtual Assistant.

 

More about our app

QR code to download our Mobile Banking app

Mobile Banking app

Join our 6 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to our Virtual Assistant.

Download app

More about our app

Let’s take a closer look

  • When can I view my card details in the app?

    What's happened

    Debit cards

    Credit cards

    What's happened

    You’ve reported your card lost, stolen or ordered a new card.

    Debit cards

    The following day.

    If you have mobile notifications switched on, you will get an alert when your card details are ready to view. You can open this notification to view your new card details in the app.

    Credit cards

    It depends on when you reported your card as lost or stolen:

    • Reported before 5pm Monday to Friday – your card details will be available the next day.
    • Reported after 5pm Monday to Thursday - your card details will be available within two days.
    • Reported after 5pm on Friday, or on Saturday or Sunday - your card details will be available the following Tuesday.

    What's happened

    You’ve ordered a replacement card.

    Debit cards

    The following day

    Credit cards

    You can continue to use your existing card details in the app.

    What's happened

    Your card is due to expire.

    Debit cards

    Up to 30 days before the expiry date.

    Credit cards

    Up to 60 days before the expiry date.

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How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

Message us in our app

It can answer your everyday banking questions. If it can’t, it’ll put you through to a human who can.

How to message us

More help with your card or PIN

Manage how your cards are used, report lost or stolen cards or see your PIN online.

See our guides

More help with your card or PIN

Manage how your cards are used, report lost or stolen cards or see your PIN online.

See our guides