Report your card as lost or stolen
If you’re registered for Online Banking, you can report your card as lost or stolen online, or on your Halifax Mobile Banking app by filling in our simple form. We’ll cancel your card and send you a replacement.
Sign in to report it
Or, call us on 0800 0 15 15 15 (Lines open 24 hours a day, 7 days a week). If you're calling from abroad you can call us on +44 (0) 113 242 8196.
Report fraud
Concerned that your online personal or security details might have been compromised?
Call us on 0345 602 0000
Calling from abroad? +44 1132 798 302