We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Things you can do

Manage your accounts

Make regular payments

If you're looking to set up, amend or cancel reoccurring payments take a look at our guides to see what you can do.

Set up Standing Orders – view our guide
Cancel Standing Orders - view our guide
Cancel Direct Debit - view our guide

Make one time payments

if you're looking to make a one time payment there's a few different options you could use.

Pay someone you've paid before - view our guide
Transfer between accounts - view our guide
Pay a contact

Our mobile app

Learn more about our Mobile Banking App, the best way to keep your account at your fingertips.

What’s new in the app?

Rename your account.

Rename your accounts

You can choose a different name for each of your accounts through the app. That helps you keep track of them and what they’re for. Simply click on the three dots of your account on the homepage and select ‘Rename Account’.

Manage your settings

Review or amend your personal details, set up alerts and more.

View your balances

Sign into your account to view all your Halifax accounts from the account overview page.