Statement changes

We've made it easier to stay on top of your money. See the latest features we've added to Online Banking to help you keep track.

Spending Insights

Spending Insights breaks down where your money goes every month. It shows your current account spending in categories so you can spot any patterns. This will help you see where you might be able to save some money in the future. 

 

How to see your Spending Insights

Using our app:

  1. Select the three dots next to your account to open the account menu.
  2. Choose 'View Spending Insights’.
  3. See your spending breakdown. Select a category for more details. 

 



Using Online Banking from a mobile browser:

  1. Select the account you want to see.
  2. Choose 'View Spending Insights’.
  3. See your spending breakdown. Select a category for more details.


 


Upcoming payments

To help you keep your money on track, we'll show you:

  • Your upcoming payments due to leave your account in the next 31 days.
  • How much you'll have left in your account until you’re next paid. 

Here’s how:

  1. Sign in to Online Banking 
  2. Select ‘View statement’ on the account you want to see 
  3. Choose ‘View upcoming payments
  4. Select the ‘Payments due before’ date 
  5. Scroll down to see a timeline of payments due to leave your account in the next 31 days 
  6. To see how much you have left until you get paid, choose the ‘Add pay day’ button and select your date. 

Next time you sign in, you'll see an estimate of how much you have left in your account until your next pay day. You can find this on the 'Upcoming payments' page. 

The 'Add pay day' option will be coming to our Mobile Banking app soon. In the meantime, you can access it by using Online Banking from either a computer or mobile browser.


 

Left to spend desktop screenshot


 


Where was that purchase made?

You can now see more about where a card purchase was made. This option will only work for chip and PIN or contactless purchases. Simply select the transaction in your statement page to see the location details. This might also include a map showing the place where it was made.

Payment location details screenshot


 


Improved search tools

Search, save and print up to 12 months of transactions with a handy search tool. This will even make suggestions as you type. You can also search and filter by transaction types.

Search tool screenshot

You could go paper-free

The last thing you want to face after a long day is a pile of post. So now your online statement does so much more, why not lighten the load and keep your statements online? This service is available for most credit cards, personal loans, current accounts and savings accounts.

It’s simple to go paper-free, and you can switch back at any time.