If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Improvements to your online banking

We are improving the ways you can manage your money in Internet Banking.

1. Upcoming payments

See what’s due to come out of your account in the next 31 days and you could find it easier to keep your finances in good shape.

Upcoming payments screenshot

2. Where was that purchase made?

You can now see more about where a purchase was made using your chip and PIN or contactless debit card. Simply select the transaction in your statement page to see the location details, which may include a map.

Payment location details screenshot

3. Improved search tools

Search, export and print up to 12 months of transactions with a handy autosuggest search tool. You can also search and filter by transaction types

Search tool screenshot

You could go paper-free

Paper-free, or paperless, is a way that you can receive electronic statements and/or correspondence for qualifying credit cards, personal loans, current accounts and savings accounts.

It’s safe and easy to go paper-free. You can also switch back to paper statements at any time.