You can do most of your banking quickly and easily by calling us. You can use our quick and easy automated service or speak to an adviser. You can:
- Access all your accounts
- Transfer money
- Pay your bills
- Apply for an overdraft, loan or credit card
- Book an appointment at a branch.
You can contact us in whichever way most suits you.
Call us using the app and your registered mobile number. You’ll already be securely signed in, so there's no need to remember any passwords. Plus, as you’ve already chosen the type of query, we can get talking to you much faster. Learn more about calling from the app.
Alternatively, call us direct at any time on 0345 720 3040. Not all Telephone Banking services are available 24/7. Please speak to an adviser for more information.
If you're calling from abroad you can call us on +44 (0)113 242 1984.
Use our security feature Voice ID to make Telephone Banking easier. It lets you access your accounts simply by using your voice. You can set it up if you are at least 18 years old and hold a bank, savings or credit card account with us. Learn more about Voice ID. Call 0345 850 0691 to register today. Calls to 03 numbers are charged at no more than local rate. If you need to call us from abroad, you can call us on +44 113 366 0156.
Our automated service is available 24 hours a day, 7 days a week, Our advisers are available 8am – 8pm, seven days a week.
Not all Telephone Banking services are available 24 hours a day, seven days a week.
Calls may be monitored or recorded.
You can call us using Relay UK if you have a hearing or speech impairment. There's more information on the Relay UK help pages.
Sign Video services are also available if you’re Deaf and use British Sign Language.