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Make us aware of anything that makes banking simpler for you.
Everyone’s different – but we think all our customers should expect the same care, service and facilities as each other.
So, now you can tell us which things would make banking that bit easier, just for you.
We’ll put the changes in place. And keep a note of your wishes, so you won’t have to tell us again.
If you have Online Banking or use our mobile app, now you can tell us what support you need from us. Below you can read about the adjustments and support services we can help with. Then just let us know which ones you’d like – online, at a branch or by phone. We’ll be sure to provide the service you need, with the care you’d expect.
We’re always adding to this list. And you can change your choices at any time you like.