If someone you know is struggling to get online then our partnership with We Are Digital might be able to help.
We understand that staying at home can be a challenge without local help. Our We Are Digital partnership has been created to help our customers learn easy and safe ways they can get what they need online.
They offer free training and guidance on how to use the internet. Topics include online food shopping, booking a doctor’s appointment, using the NHS website, staying in touch with friends and family through video calls, as well as Online Banking and more.
If you know someone that could benefit, ask them to contact our We Are Digital Helpline on 0345 222 0333 Monday to Friday 9am-5pm. Please note: Calls to 03 numbers are charged at no more than local rate.
If they have a hearing impairment, they can get support from a BSL (British Sign Language) interpreter and book a session using our Sign Video service. Available on Safari, Chrome or Firefox web browsers.
Remember, we’ll never get in touch to ask someone to move money to another account, for someone’s banking details or to take control of a computer and neither would We Are Digital.