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If you need help looking after your money, or want to support someone else, you can give someone you trust access to your accounts.
If you and the representative are married or in a civil partnership, their authority will come to an end when the marriage / civil partnership formally ends, unless the legal document says otherwise.
This applies to all types of power of attorney, but not to court appointments, such as deputyship or guardianship.
If the representative passes away, we must be notified. We would need the death certificate or updated lasting power of attorney document stamped by the relevant Office of the Public Guardian; England and Wales, Scotland and Northern Ireland.
If you or someone you know needs support with banking from home, we can help.
You might not feel comfortable talking about money with your loved ones. But it’s sometimes those conversations that are the most important ones to have. To make it easier you should:
If you would like further advice and guidance you can find free and impartial money advice at MoneyHelper.
Helping or caring for a loved one living with mental illness, or experiencing this yourself, can be challenging. We have support available to help you feel more in control.
For more help Mental Health & Money Advice
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, seven days a week.