Halifax Travel Insurance is sold, administered and underwritten by AXA Insurance UK plc.
Important information: We no longer introduce Halifax Travel Insurance. From the 26th March 2018 existing policies will end at the expiry date.
This will not affect existing customers that already hold:
You're in the right place if you want to get in touch with us:
Call us on 0345 307 3801
Lines are open Monday to Sunday, 8am - 8pm and Sunday 9am - 5pm (times may vary on bank holidays).
If you need to make a claim, including a claim for legal expenses call 0345 307 3801. Lines open Monday to Friday 8am to 8pm, Saturday 9am to 5pm, times may vary on bank holidays.
Call within 31 days or as soon as possible after the incident to make a claim for:
• Emergency medical expenses
• Cancellation or curtailment
• Missed departure
• Delayed departure
• Personal money, passport and documents
• Personal liability.
For immediate medical support when abroad, an expert team is available to help you at all times.
If you or anyone insured requires emergency medical assistance call 24 hours a day, 7 days a week on +44 1633 439016.
You can use your online travel insurance account to view your personalised policy documents, review your details and renew your policy without having to call us up.
Travel insurance is an added value extra of this account for a monthly maintaining the account fee. You can take a look at your cover online, or call to make a claim on 0345 124 1400
Why travel far for your Travel Money? Get all the currency you need from us. You can also check out our other travel related products and services.
Learn about the costs of using your Halifax cards abroad and how to tell us your travel plans. You’ll also find useful numbers for while you’re away.