CONTACT US.

Whether you have a general enquiry or a question about your investments we're here to help. If your question is account specific you’ll need to sign in first.

Please note, we are unable to update debit card details or place/amend deals or TradePlans over Web Chat.


Share Dealing Web Chat

For customers who have chosen their own investments.

Sign in to Share Dealing


Ready-made investments Web Chat

For customers who select from our ready-made investments.

Sign in to Online Banking

Our Web Chat service is available Monday to Friday, 8am - 9pm; Saturday 9.30am – 12.30pm (closed English Bank Holidays).


Phone

Please note, all calls may be monitored or recorded.

Share Dealing:

Available Monday to Friday, 8am - 9pm; Saturday, 9.30am to 12.30pm (closed Sundays and English Bank Holidays).

  • Text phone (for customers with hearing or speech impairment): 0345 604 2543

Available Monday to Friday, 8am to 6pm (closed weekends and English Bank Holidays).


Ready-made investments:

Available Monday to Friday 8am to 5pm, Saturday 9.30am to 12.30pm (closed Sundays and English Bank Holidays).


Investments purchased in branch:

Available Monday to Friday 8am to 6pm, Saturday 9am to 12:30pm

  • Halifax Stakeholder Pension Plan, Guaranteed Investment Plan and Personal Investment Plans: 0345 030 6244

Available Monday to Friday 8am to 6pm, Saturday 9am to 1pm.

Available Monday to Friday 8am to 6pm


Email us

If you want to contact us by email, please use our online form.


Halifax Share Dealing Limited.  Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.