If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Mortgages moved from Tesco Bank

Your Tesco Bank mortgage has moved but you'll be pleased to know that you don’t need to do anything. We’ll collect your monthly Direct Debit on your usual payment date.

Coronavirus (COVID-19) Help and Support

If the coronavirus (COVID-19) has had an impact on your income, you might be concerned about keeping up with your mortgage payments.

Please don’t worry. We have some ways to help, including taking a payment holiday of, initially up to 3 months. Please call us on 0345 217 2050, to find out more about the support available to you.


Coming to the end of your payment holiday?

If you have taken a payment holiday and it is coming to an end, we will write to you before it finishes to explain your options, which could include taking a further payment holiday of up to 3 months.

However, if you’re in a position to resume your payments after your break, we strongly recommend that you do so to keep your monthly payments and interest charges as low as possible.

If you want to talk to us about your options please call us on 0345 217 2050 and we’ll be happy to help.

Manage your mortgage online

  • Sign in with the same details you used for Tesco Bank.
  • Keep tabs on your payments and other important information.
  • Change your details and payment date easily, if you need to.

Sign in to manage your mortgage

Not registered yet? Call us on 0345 051 8446.

Manage your mortgage by phone

If you'd prefer to talk to one of our advisers, you can call us on 0345 217 2050* (0345 055 0607* if you use a Textphone). Our lines are open 8am to 9pm Monday to Friday and 9am to 4pm on Saturdays.

*This number may be included as part of any inclusive call minutes provided by your phone operator.

Switch your deal or ask to borrow more

If your current deal is ending soon, or you’re thinking about asking to borrow more, use the link below to find out more about your options.

Learn about our fees and charges

The fees that apply to your mortgage have not changed.

Use the link below to find out more about our mortgage fees and charges.

Got a question about your mortgage?

We've been answering our mortgage customers’ questions for over 160 years. From making an overpayment to taking a holiday, you should find all the information you need here.

Having trouble paying your mortgage?

If you are, please don't ignore the problem. We're always on hand to listen and offer advice. We have a few options for you if you ever find that you're short of money. The sooner you let us know, the quicker we can help and get you back on track.