We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Welcome to a new home for your Halifax mortgage

 We’ve upgraded our systems, given everything a fresh new look and are now excited to welcome you to your new home.

You’ll now find a number of new features and ways to manage your mortgage account online, safely and securely.

You’ll need to sign into Halifax Online Banking to manage your account. If you haven’t registered yet, use one of the options below. It's simple to register and should only take a few minutes.

 When you sign into Online Banking you can:

  • Check the details of your mortgage, including your monthly payments and remaining term.
  • Keep tabs on your mortgage balance.
  • Make monthly payments and overpayments online.
  • Request an interim statement.

You can ask to borrow more on your Halifax mortgage or switch your mortgage to a new deal without signing into Online Banking.

First of all, let’s make sure we get you to the right place.

Please choose one of the options below:

 

I have other Halifax or Bank of Scotland accounts, such as a credit card or savings account

I’ve already registered for Halifax Online Banking

 If you’ve already registered, your mortgage account is ready to manage online.

Sign in to manage your mortgage

I’ve already registered for Bank of Scotland Internet Banking

 If you’ve already registered, your mortgage account is ready to manage online.

Log in to manage your mortgage

I haven’t registered for Halifax Online Banking yet

If you have other Halifax accounts, sign up for Online Banking now and we’ll add your mortgage account automatically. It only takes a few minutes to sign up.

Register for Online Banking

I don’t have any other Halifax or Bank of Scotland accounts

I have my new Halifax mortgage account number but haven’t registered for Halifax Online Banking

It’s quick and easy to sign up. We’ll add your mortgage account details as soon as you register.

Register for Online Banking

I haven’t received my new Halifax mortgage account number

We need to give you your new mortgage account number before you can register for Online Banking. 

Please call us on 0345 727 3747. Lines are open 8am – 8pm Monday to Friday, 9am – 4pm Saturday.

We’ll ask you for your Tesco Bank mortgage account number, so please have it to hand.

Coronavirus (COVID-19) Help and Support

If the coronavirus (COVID-19) has had an impact on your income, you might be concerned about keeping up with your mortgage payments.

Please don’t worry. We have a number of ways to help, until things get back to normal. You can find out more about the help available to you, including payment holidays or making reduced monthly payments, by using our COVID-19 Support Tool.

Support for mortgage customers

Mortgage Covid-19 FAQs