A payment holiday is when you take a break from paying all or part of your monthly mortgage payment.
They can help you with short term or unexpected changes to your situation - these could be changes to your employment; maternity or paternity leave; or household or car costs.
We'll recalculate your monthly payments at the end of the payment holiday and the amount you owe will go up. That's because even though you miss payments due to the payment holiday, we will still add interest to your mortgage.
If you've made overpayments in the past 12 months then you could underpay instead of taking a payment holiday. You'll need to talk to us before you underpay.
You can apply for a holiday payment if:
You can apply for a payment holiday by calling us on 0345 850 3705. We're open Monday-Friday: 8am-8pm Sat: 9am-4pm.
Remember that if you take a payment holiday the amount you owe will go up.
If you don’t qualify for a payment holiday but are worried about making your mortgage payments then please still call us. We are here to help and there may be other options we can talk to you about.