How will you keep me updated?
If you’ve opted in to receive text alerts we will provide you with regular updates.
Alternatively, you can call our UK-based customer service team on 0345 601 2585
How long will it take?
It typically takes from 2-4 weeks from start to finish, from contacting your previous providers, to adding your transfer payment into your pension.
Before completing your transfer application, you must read and agree to the following legal declarations.
Check you can do this:
Before reading the declarations can you please confirm the below:
I know that this service doesn't include financial advice.
It's my responsibility to find out whether my previous pensions have valuable benefits I could lose if I transfer them.
If I want to change my mind about transferring my pension, I'll tell Scottish Widows within 30 days of receiving my confirmation documents in the post. Scottish Widows will have to return my pensions to my previous providers.
If I'm transferring a Lloyds Banking Group pension:
The value of my plan is taken from the date I submit (or confirm) the transfer request.
I understand that if my pension has protected tax-free cash and (or) a protected retirement age, I'll lose these benefits. Scottish Widows will get in touch with me to confirm I want to go ahead and will not process the transfer until I do.
When you set up a Retirement Account you'll have a policy issued in your name and become a member of the scheme. Scottish Widows manages (or 'administrates') the scheme and follows the responsibilities described in the rules of the scheme. Your Retirement Account policy is part of the Scottish Widows Appropriate Personal Pension Scheme.
The details you enter online are part of a new contract to set up a Retirement Account with us, along with the:
You'll get these documents in the post when your application is complete. The rules of the scheme are available on request.
Declaration to your current pension provider
I authorise and instruct you to transfer sums and assets from the plan(s) as listed in this application directly to Scottish Widows and to provide any instructions and/or discharge required by any relevant third party to do so. This allows Scottish Widows to ask your current provider for all the information they need to process your transfer, and to share information with them.
I authorise Scottish Widows and the current provider and any financial intermediary named in this application to obtain from each other, and release to each other, any information that may be required to enable the transfer of sums and assets to Scottish Widows.
I authorise Scottish Widows, the current provider and any employer paying contributions to any of the plans as listed in this application to obtain from each other, and release to each other, any information that may be required to enable the transfer of sums and assets to Scottish Widows.
Until this application is accepted and complete, Scottish Widow's responsibility is limited to the return of the total payment(s) to the current provider(s).
When payment is made to Scottish Widows as instructed, this means that I shall no longer be entitled to receive pension benefits from the whole of the plan(s) listed in this application where the whole of the plan(s) is transferring, or that part of the plan(s) represented by the payment(s) if only part of the plan(s) is transferring.
Declaration to Scottish Widows and your current pension provider
I accept responsibility in respect of any claims, losses, expenses, additional tax charges or any penalties that Scottish Widows and the current provider may incur as a result of any incorrect, untrue, or misleading information in this application or given by me, or on my behalf, or of any failure on my part to comply with any aspect of this application. This includes where I have been asked to provide any original policy document(s) in return for the transfer of funds and I am unable to do so.
I confirm the current plan(s) are not subject to any existing or proposed trustee in bankruptcy orders, or earmarking or pension sharing orders, or other receiving orders.