If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Register for Online Banking

Over 6 million of our customers already bank online. It only takes a few minutes to register for Online Banking. Start enjoying a service that provides a quick and secure way to manage your finances 24/7.

It's easy to register

  • Enter your personal details
    Name, date of birth, postcode and account details for one of your Halifax accounts.
  • Choose a username and password
    You‘ll need access to a phone and we may need to send you an activation code in the post.
  • Sign in to Online Banking
    Sign in using the username and password you’ve chosen.

Please note: To register you must either have a current account, savings account, credit card, mortgage or loan with us. Once you’ve registered, all your accounts will be visible. Please note: Joint account holders will need to register separately.

Register for Online Banking
How to register for Online Banking

Benefits of Online Banking

  • Save time - no more rushing around to pay your bills at lunchtime
  • Bank when it suits you - access to your bank accounts 24/7, 365 days a year
  • It's secure - all our registered customers are covered by our online guarantee
  • It's easy to use - Take a look at all of the things you can do online, quickly and easily
  • Apply for new accounts - all from the comfort of your own home
  • Bank on the go - our mobile app ensures a flexible Online Banking experience.

Discover more by taking a quick tour of Online Banking or find out what you can do with the Mobile Banking app.

Our Online Guarantee

We guarantee to refund your money (including charges and interest that you’ve paid or not received as a result) in the unlikely event that you experience fraud with our Online Banking service. We will take steps to protect you 24/7, using technology and safeguards that meet or exceed industry standards, but you must also use our online banking services carefully.

Step by step guide to registering

Step 1

Step 1

We’ll ask for some simple info about you and your account.

Step 2

Step 2

Next you’ll create some sign-in details. You’ll also see our terms and conditions here.

Step 3

Step 3

Now we’ll do a quick security check to make sure it’s you. Choose a number for us to call you on.

Step 4

Step 4

You’ll get a 4-digit code on your screen. Then we’ll call you on the number you chose.

Step 5

Step 5

When you answer the phone, we’ll ask you to read out the code or key it in using the numbers on your phone.

All done!

All done!

That’s it, you’ve set up your details and now you can sign in.

Recent improvements

We’re always looking for new ways to make your online experience even better. We’ve recently improved:

  • Managing your mortgage – view your next payment due date and what your minimum payment will be.
  • Credit card statements – Choose to go paper-free and access your statements online 24/7.

Learn more about our recent improvements.