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Many of us experience mental health conditions at some time in our lives. This can make dealing with money or your finances harder. At these times, we can give some extra help.
Any information you give us about your mental health is confidential and we will only ever use it to help you. It won’t affect any products or services you have or take with us.
We will listen and work with you to see what we can do to help make banking with us easier.
We have partnered with the Money and Mental Health Policy Institute and have achieved the Essentials level in their Mental Health Accessible Programme. This means we have taken action to improve the accessibility of our services to people experiencing mental health conditions. You can contact Mental Health UK who can also provide information and help too.
Worrying about money can have a big impact on your mental health. If you find you are starting to worry about money, you’re not alone - we are here to help you.
Build your confidence and learn essential digital skills for life with a free 1-2-1 session from the Digital Helpline.
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, 7 days a week.
Mobile Banking is available to Online Banking customers. We don’t charge you for Online Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
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