We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Thinking about a new mortgage deal?

If you’ve already got a Halifax mortgage, we’ve made it easy to switch to a new deal online.

Switch deals, the faster way

If your current Halifax mortgage is coming to an end, here’s the quickest way to set up your new deal, without the fuss.

We’ll show you all the deals that are available to you. Choose the one you like the look of, answer a few simple questions and get an answer in around 10 minutes.

Find your new deal onlineFind your new deal online
  • It’s easiest and quickest to switch deals online
    Our telephone and branch advisers are much busier than usual at the moment, so we’ve made it simple for you to set up your new deal yourself.
  • Switching a joint mortgage?
    No problem. You can now do that from home too. Just choose your new deal and we’ll take care of the rest.
  • No legal fees or valuation charges
    And, if you’re in the last three months of your current deal, we’ll even waive all early repayment charges as a thank you for staying with us.
  • We’re here to help, if you need us
    If you’d like some advice, or start an online application but decide you need some help, our mortgage advisers will be happy to discuss your options with you.

If you’re on a payment holiday or have asked to take one, you can switch deals online if your current deal is coming to an end or if you’re on one of our lender variable rates.

You could lose your home if you don’t keep up your mortgage repayments

You will need to speak to us if...

  • You're thinking about borrowing more money with your new deal
  • You want to change your mortgage term or repayment type
  • You have an interest only mortgage
  • You'd like some help choosing your new deal

We’re working closely to UK Government advice to help protect you and our colleagues during the coronavirus (COVID-19) outbreak. Access to branches is limited and we’ve made some changes to our available services and opening hours.

If you need to talk to us about your mortgage or would like some help choosing your next deal, please ask us to call you back using the link below. We’ll contact you as soon as we possibly can.

If your current deal is due to end in the next month, don’t worry. We’ll make you a priority.

Request a callback

Alternatively, if you’re ready to talk to someone now, call 0345 850 0248. (Monday to Friday 8am to 8pm, Saturday 9am to 4pm, we’re closed Sundays and Bank Holidays).

Mortgage Super Draw. Nice one.

Find out about our January Mortgage Super Draw, if you're eligible and how to register. Prize Draw rules apply.

Find out moreabout the mortgage prize draw

Already applying?

Enter the details we sent you and pick up where you left off.

Sign in and continueSign in and continue

Want to see some deals first?

With your mortgage account number to hand, use our mortgage calculator for an idea of the deals which may be available to you before you start.

Show me some dealsShow me some deals
    • 1.
      What do I need to do if my current deal is ending?

      If your current Halifax mortgage deal is ending and you don't want to switch to a new deal, you don't need to do anything. You'll be automatically changed onto one of our lender variable rates.

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    • 2.
      How do I know which lender variable rate will apply at the end of my current deal?

      Your offer letter will tell you the lender variable rate that will apply at the end of your current deal. This is usually the Halifax Homeowner Variable Rate. However, if you applied for your current deal before 4th January 2011 it could be the Halifax Standard Variable Rate. The Halifax Standard Variable Rate is no longer available so if you choose to switch deals, you will never be able to go back to the Halifax Standard Variable Rate.

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    • 3.
      When can I switch deals?

      You can arrange to switch to a new deal if you're on one of our lender variable rates. As a concession, you can also switch deals if your existing deal has 3 months or less to run. If your existing deal has more than 3 months left to run you can still switch your deal, however you may have to pay early repayment charges.

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    • 4.
      How do I know which deal to choose?

      Our current mortgage deals are based on how much you owe in relation to how much we think your property is worth. This is known as your loan to value (LTV) and it's expressed as a percentage figure. If you check all our current deals there'll be a maximum of two deals which will fit your mortgage balance and loan to value band - usually a shorter term deal and a longer term deal. If you want to talk to a mortgage adviser for advice about your options you can give us a call or book an appointment in branch. It’s a good idea to make sure that everyone named on the mortgage can attend the appointment or call.

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    • 5.
      What do I need to apply online?

      If you want to apply online it'll take about 10 minutes and you'll need your mortgage account number to hand. You'll only be able to apply online if you've a 14 digit account number. You'll have either a 14 digit account number or it'll start with 'A/'. Check your latest mortgage statement or sign in to Online Banking to view your mortgage account number. If you're not registered for Online Banking yet, it's easy and only takes about 5 minutes. Find out how to register.

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    • 6.
      What happens when I apply for a new deal?

      If you apply online you will be able to view these documents online and accept your new deal electronically. You will also get paper copies in the post for your records.

      If you apply over the phone then you will receive these documents in the post and by email (if you have provided an email address).

      If you have any interest only borrowing and you are looking for a new deal, you must have a repayment plan in place and apply over the phone or in branch. We may ask you to provide suitable documentary evidence.

      You will need to agree to proceed with your application before we can make you a formal offer.

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    • 7.
      What happens once I have agreed to proceed with the application?

      When you agree to proceed with the application we will make you a formal offer. You should read your offer carefully to make sure you are still happy to go ahead. You do not need to do anything else unless you change your mind. We will send you a letter telling you when the transfer will take effect from and when we will start collecting your new monthly payment.

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    • 8.
      What happens if I change my mind?

      If you change your mind after submitting your application you will need to contact us immediately.

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    • 9.
      Will I have to pay any early repayment charges?

      Details of any early repayment charges that may apply to you, and when they may be charged will be shown in your offer letter. After you have had your mortgage for a year, your annual statement will also tell you this, or you can call us on 0345 850 3705. As a current concession, early repayment charges that would otherwise be triggered by the switch are waived if there are 3 months or less to run on your existing deal. This waiver does not apply to other transactions which might trigger the payment of an early repayment charge, such as a lump sum overpayment.

      If your existing deal has more than 3 months left to run, you can still switch your deal, but the waiver would not apply, so you may have to pay early repayment charges.

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    • 10.
      Will I be charged any fees?

      There are no legal fees or valuation required but depending on the mortgage deal, there may be a product fee to pay. You'll need to check our current deals for full details. Any product fees can usually be added on to your mortgage on completion but you'll be charged interest on the fees.

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    • 11.
      Can I borrow more or make changes to my existing mortgage at the same time?

      If you're looking to borrow more at the same time as switching to a new deal, or you want to make a change to the term or repayment type of your existing mortgage, you'll have to contact us to discuss your needs and circumstances with a qualified mortgage adviser.

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    • 12.
      Can I move home and keep my current mortgage?

      When moving home, you'll need to apply for a new mortgage. However, you may be able to keep your existing Halifax mortgage deal, this is often called Porting. Find out more about moving an existing Halifax mortgage.

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