Card and PIN features

View PIN

Can't remember your PIN? Use our mobile app to view your PIN instantly.

View your PIN

View your card details

You can view your debit and credit card details in our Mobile Banking app. This lets you make purchases online or over the phone when you don't have your card to hand.

View your card details

Change contactless limit

Use our mobile app to change your contactless limit to one that works for you.

Change contactless limit

Freeze your card

If you’ve temporarily forgotten where your card is or want more control over your spending, freeze it in our app.

Apply card freezes

Report card as lost or stolen

If you can’t find your card, don’t worry. You can report your card as lost or stolen online and in our app.

Report your card online

Order replacement card or PIN

If there’s a problem with your credit or debit card or you need a PIN reminder, let us know online

Order a new card or PIN online

Simpler card payments

Pay using your phone

Add your card details to Apple Pay or Google Pay for a simple and secure way to make contactless payments with your mobile device.

Keeping your card details safe is important to us. Your card details won’t be stored on your device or sent to merchants, so your information stays private and secure.

Learn more about Apple Pay 

Learn more about Google Pay

Click to pay with Visa

Click to Pay safely stores your payment and address details. This saves you the hassle of putting in your details every time you buy something online.

You can set up a Visa debit card for Click to Pay in just a few steps through our Mobile Banking app.

Find out more about Visa Click to Pay

Manage your cards online

Frequently asked questions

Safe online banking

Protecting you and your money is our top priority.  We use the latest security technology to keep you, your personal details and your money safe when banking online.

  • We use fraud detection systems to highlight unusual spending patterns
  • We ask for your Password and MI at every sign in. You can use secure Face ID or Touch ID to sign in to our app 
  • We automatically sign you out after a short amount of time if there is no activity

Find out how we help you to stay safe online

Other online services

Don't miss out - see our list of everything you can do on your phone or in your internet browser. 

 

What you can do online