There are a number of reasons that your dividend may not have reinvested:
1) Did you select ‘Re-invest’ as your ‘Dividend Handling Option' at least 24 hours before the dividend payment date?
2) Was the dividend over £1.00 in value, and does the dividend total enough to purchase at least 1 share on the stock market?
3) Do you still have the stock in your share dealing account that the dividend was paid on? (No reinvestment can take place if you don’t have a holding.)
4) Is the stock eligible for reinvestment? Examples of stocks not eligible for reinvestment include foreign stocks and stocks that require a set investment amount such as bonds and gilts.
5) If the stock is being held in an ISA, is this ISA active?
6) Do you have any outstanding charges on your share dealing account?
7) Have you passed all relevant ID and money laundering checks?
If none of the above apply to you then please call us on 03457 22 55 25.