We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Common bank account enquiries

General bank account enquiries

Learn how to report a lost or stolen card, register for Online Banking and download our Mobile Banking app. And a whole lot more.

Ultimate Reward Current Account questions

Find out how to make a claim, register your mobile phone, upgrade your AA cover, order travel money, plus much more – all in one place.

Debit card disputes

If a payment has been made on your account and you don't think it's correct we may be able to help you with claiming the payment back.

Compare our current accounts in detail

Picking the perfect current account is easy as 1, 2, 3.

Compare our current accounts

Switch to a Halifax bank account

Moving your bank account is so easy we'll do it for you. Get in touch and we'll switch your bank account.

Switch to Halifax

Send money around the world

Our International Payments service. Simple. Fast. Secure.

Find out more